AI agents & workflows for independent retail

You opened a shop to sell things, not to answer the same email forty times a week.

We build AI agents and workflows for independent retailers. Inventory, customer messaging, scheduling — the boring half of running a store. We also work with other small businesses outside retail.

Tell us what's eating your time → Contact us → Or read how we work ↓

Engagement

Fixed-price scopes

Team

Two operators

Response

One business day

§ 01 How we work

We start with a conversation, not a pitch.

You tell us what's repetitive, what's getting missed, or what's costing you hours each week. If we can help, we'll scope it. If we can't, we'll say so.

Discovery

A one-on-one with the owner or operator. We document what's manual, what's slow, and where things fall through the cracks. No commitment at this stage.

Scope

We come back with a defined problem, an effort estimate, and a fixed price. You decide whether to move forward. No retainers, no open-ended billing.

Build & hand off

We build, test, and deploy the solution. You get training and documentation. We stay available for maintenance as AI tooling changes underneath.

§ 02 What we build

Where we usually start.

Most of our work is for independent retailers. If you run something other than a retail business and your problem looks like one of these in shape, we still want to hear from you.

For retail

Inventory & listing sync

Keep what's on the shelf, on the website, and on the marketplace listing in agreement. Stop selling things you don't have.

Customer messaging

Answer the same questions about hours, stock, returns, and order status without typing the same reply for the hundredth time.

Reviews & follow-up

Ask for reviews at the right moment. Catch unhappy customers before they post.

For other small businesses

Scheduling & reminders

Handle appointment booking, reschedules, and reminders without staff time. Works with your existing calendar.

Quoting & proposals

Pull job specs into a templated quote. Cut the time from request to quote from days to minutes.

Document & form processing

Pull data out of invoices, intake forms, or contracts. Stop the copy-paste.

§ 03 Who we are

Two people. One LLC.

Direct line to the people building the work. No account managers, no handoffs.

Front of house

Will Farber

Will ran client operations as a financial advisor before spending two years in Albania with the Peace Corps, where he helped a local municipality implement automated systems with limited infrastructure. He knows what it looks like when a manual process is costing someone time they don't have.

Retail operations · Austin, TX

Back of house

Michael Mitchell

Michael has been a software engineer for nine years, six of them at AWS — building backend systems and frontend clients that serve tens of millions of customers, and agentic and AI workflows that AWS's own engineers use to ship and operate production systems. He brings the same bar to small business: tools that don't quietly break when nobody's looking.

Software engineer · production systems

§ 04 Contact

Run your store. We'll run the busywork.

Short form. We'll respond within one business day with either a time to talk or an honest answer about whether we're a fit.